Senior IT Support Engineer (m/f/x)
Core
Setup, configuration, and maintenance of IT hardware and local infrastructure; management of accounts and access rights; handling complex 1st and 2nd level support requests.
Role type
Senior IT Support Engineer
Builds
Local IT infrastructure (MacOS, Windows, Cisco), centralized identification and authentication platform
Domain
Fintech / IT Infrastructure
Deliverable
infrastructure
Required skills
MacOS administration, Windows administration, Cisco infrastructure management, Google Workspace administration, VPN management, identity and access management, endpoint management, technical documentation
Preferred skills
Experience with Okta, experience with VMWare Workspace One
Responsibilities
Setup and maintenance of laptops, printers, and conference room equipment; Administration of local infrastructure; Management of accounts and access rights; Handling complex service requests for colleagues; Development of IT infrastructure projects; Creation of technical documentation