Application Support Engineer (Senior)
Core
Senior Application Support Engineer ensuring stability, performance, and continuous improvement of critical business applications and services.
Role type
Senior IC Application Support Engineer
Builds
Business-critical applications and services
Domain
IT Operations / Application Support
Required skills
Oracle SQL, Linux/Windows environment support, Shell scripting, Python scripting, PowerShell scripting, Networking fundamentals, Incident management, Root cause analysis, Release coordination, Automation scripting
Preferred skills
Unix administration, ITIL Foundation, Ansible, DevOps practices
Technologies
Oracle SQL, Linux, Windows, Shell, Python, PowerShell, Ansible
Responsibilities
Monitor application health and performance in production environments, Manage incidents and troubleshoot root causes, Coordinate application releases and deployment activities, Develop automation scripts to optimize operational tasks, Create and maintain application documentation and operational procedures, Collaborate with development and infrastructure teams on service improvements
Seniority
Senior, hands-on IC