Panel Communication Specialist (Data Management Chinese Speaker)
Core
Manage and enhance the experience of panel members participating in Media Measurement projects through content creation, engagement strategies, and database maintenance.
Role type
Panel Communication Specialist (Data Management)
Builds
Content for newsletters, bulletins, web portal updates, and email campaigns to inform and engage panel members.
Domain
Market Research / Consumer Intelligence
Deliverable
product features
Required skills
English writing, project management, database maintenance, content creation, customer service, cross-functional collaboration
Preferred skills
Chinese language, market research familiarity, Zendesk experience, copywriting
Technologies
Zendesk
Responsibilities
Develop strategies to diversify channel recruitment sources; address panel member queries via email and other channels; write and edit content for various communication channels; create and manage a content calendar; conduct panel member database maintenance and quality control validations; collaborate with cross-functional teams for insights.
Seniority
Individual Contributor
