Mitarbeiter (m/w/d) Auftragsabwicklung Labor
Core
Coordinate laboratory orders and customer inquiries to ensure timely delivery of analysis results.
Role type
Order processing coordinator (laboratory)
Builds
Timely delivery of laboratory analysis results for clients
Domain
Environmental analysis (water, air, solids)
Required skills
Order coordination, LIMS system usage, technical-natural science background, IT proficiency (Windows, MS Office), German language proficiency
Preferred skills
Teamwork, customer orientation, stress management, initiative
Responsibilities
Communicate with customers regarding appointment and service inquiries, coordinate and track customer orders in LIMS, coordinate technical alignment with customer service and lab management, handle clarification cases for samples including feasibility assessment, process follow-up emails for clarification cases