Key Account Specialist
Core
Manage key client relationships, oversee inspection reports, and drive client KPIs for a quality control firm.
Role type
Key Account Specialist (Quality Control)
Builds
Inspection reports, training materials, and client-specific operational processes
Domain
Quality control, supply chain, and product inspection
Deliverable
client delivery
Required skills
Client relationship management, inspection report oversight, KPI tracking, training coordination, MS Office proficiency
Preferred skills
Quality control field experience, ability to work under pressure
Technologies
MS Office Suite
Responsibilities
Update operation processes and training materials, communicate with frontline inspectors, manage client KPIs, prepare weekly/monthly reports, issue dedicated inspectors, liaise with coordination teams, support report validation, organize periodic training
Seniority
Entry-level to Mid-level