Agentic AI & Automation Specialist – Customer Service, Mobility Aftermarket Division
Core
Identify and build AI, automation, and digital solutions to improve Customer Service processes and customer experience.
Role type
Mid-level IC agentic AI & automation specialist
Builds
AI assistants, chatbots, agent workflows, and automation solutions
Domain
Customer Service + AI/ML + Low-code automation
Deliverable
production ML models
Required skills
Python, SQL, Microsoft Power Platform (Power Automate), API integration, Generative AI, LLMs, RAG, AI agents, data integration, process automation
Preferred skills
N8N, system integration, data governance, responsible AI use
Technologies
Power Platform, Power Automate, APIs, N8N, Python, SQL, LLMs
Responsibilities
Develop AI solutions and chatbots for repetitive tasks; Build and maintain automation workflows; Integrate data/AI with internal systems; Support implementation, testing, and deployment of solutions; Translate business needs into technical solutions; Ensure data quality and compliance; Share best practices across teams.
Seniority
Mid-level, hands-on IC