Principal UX Researcher, Moveworks
Core
Principal UX Researcher bridging end-user experiences with machine learning systems to define product direction and evaluate AI model performance.
Role type
Principal, hands-on IC
Builds
AI-powered experiences, conversational interfaces, and machine learning systems
Domain
AI / Machine Learning / Human-Computer Interaction
Deliverable
production ML models
Required skills
Mixed-methods research (qualitative/quantitative), behavioral data analysis, research strategy, stakeholder alignment, data visualization, product evaluation frameworks
Preferred skills
AI/ML product research, evaluation system development, SQL/Python/R, experimentation platforms
Technologies
SQL, R, Python, product analytics tools, experimentation platforms
Responsibilities
Identify and prioritize opportunities by connecting behavioral data with qualitative insights; Set research strategy and prioritize the portfolio; Translate user needs into signals for AI/ML system design and evaluation; Define evaluation strategies and success measures for AI experiences; Investigate model failures and recommend improvements; Serve as a strategic partner to product, design, and ML leaders; Evaluate concepts from discovery through launch.
Seniority
Principal, hands-on IC
