Director, Operations - Campus & Corporate Services (70302795)
Core
Provide strategic leadership and operational oversight for a portfolio of complex client accounts across Campus and Corporate Services segments, ensuring operational excellence, client retention, and financial performance.
Role type
Senior IC operations director (multi-site)
Builds
Multi-site operations for education, healthcare, hospitality, and corporate clients
Domain
Food services, facilities management, workplace experience
Required skills
Strategic planning, financial management, budget management, multi-site operations leadership, team development, client relationship management, risk management, project management
Preferred skills
Unionized environment experience, bilingualism (English/French), GTA-based location
Technologies
Microsoft Office Suite, business reporting tools
Responsibilities
Provide strategic leadership and operational direction across multiple client locations; Lead and support Area General Managers and site leadership teams; Build and maintain strong executive-level client relationships; Drive financial performance through budget management and cost controls; Partner with Business Development on new business opportunities; Champion health, safety, compliance, and risk management programs; Analyze operational and financial data for continuous improvement.
Seniority
Senior, hands-on IC