SAAS Provisionning Specialist (CloudOps) H/F
Core
Provisioning and deployment specialist for SaaS and On-Premise platforms, ensuring stable instance delivery and smooth deployment experiences for clients.
Role type
SaaS Provisioning Specialist (CloudOps)
Builds
Stable SaaS instances and tenants for new clients and existing base
Domain
ITSM software, SaaS, Cloud Infrastructure
Required skills
Cloud environment management (AWS, Azure, OCI), Infrastructure concepts (networks, databases, storage), Scripting and automation (Bash, Python, Terraform, Jenkins), Security and compliance principles, Git and CI/CD pipelines, Linux/Windows environments, SaaS or multi-tenant deployment experience, Network and infrastructure troubleshooting
Preferred skills
None stated
Technologies
AWS, Azure, OCI, Bash, Python, Terraform, Jenkins, Git
Responsibilities
Deploy and configure SaaS instances/tenants for new clients, Automate and document provisioning processes, Ensure security, performance, and compliance standards during deployment, Manage initial access rights and client connectivity, Maintain deployment documentation, Coordinate with Infrastructure team for cloud resources, Prepare environments (databases, storage, networks), Validate deployments before client handover, Support initial client access and diagnose connectivity issues, Evolve deployment systems
Seniority
Mid-level (3+ years experience)