IT Engineer
Core
Site-based IT engineer supporting High-Level Control (HLC) systems and IT infrastructure for Baggage Handling Systems (BHS) at customer airport sites.
Role type
Senior IC IT Infrastructure Engineer (Site Support)
Builds
High-Level Control (HLC) systems and supporting IT infrastructure for Baggage Handling Systems
Domain
Aviation / Logistics / Intralogistics
Required skills
IT infrastructure support, incident diagnosis & resolution, system upgrades & patching, cybersecurity remediation, change control, backup & failover management, log analysis, root cause analysis, customer training, airside operations compliance
Preferred skills
CCNA/CCNP, VMware, cybersecurity certifications, ISO 9001/27001 knowledge, VAPT experience
Technologies
Windows, Linux, VMware, Hyper-V, NAS, SAN, networking tools
Responsibilities
Diagnose and resolve HLC and IT incidents on-site; perform tested upgrades, patches, and firmware implementations under change control; support cybersecurity remediation and VAPT; maintain backups and failover readiness; analyze logs to identify root causes; train control room staff and customer operators; prepare monthly reports on availability and incidents; support FAT & SAT deployments with vendors.
Seniority
Junior to Mid-level (Degree + 1–3 yrs or Diploma + 3–4 yrs)