Quality & Training Supervisor

Sun City, California, usFull-time2026-10-14 → 2026-11-10

On-site

Core

Oversee quality assurance activities, complaint resolution, incident investigations, and training initiatives for individuals with developmental disabilities in the Inland Empire.

Role type

Senior IC Quality & Training Supervisor

Builds

Quality assurance processes, training programs, and safe care delivery for developmentally disabled individuals

Domain

Healthcare + Social Services (Developmental Disabilities)

Required skills

Quality assurance, incident investigation, team supervision, caregiver training, compliance monitoring, documentation, fieldwork, bilingual communication (English/Spanish), Microsoft 365 proficiency

Preferred skills

Bachelor's degree in Social Services/Health Administration, prior supervisory experience, EHR systems familiarity

Technologies

Excel, Word, PowerPoint, Teams, SharePoint

Responsibilities

Conduct in-home assessments and quality assurance visits; investigate and resolve client complaints and incidents; supervise and coach Quality & Training Coordinators; deliver and monitor training for care providers; maintain accurate documentation and reports; build partnerships with community agencies and licensing bodies

Seniority

Senior, hands-on IC

About Dungarvin

At Dungarvin, we are more than a provider of support services; we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs. Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and commu