Floor Manager - F/H
Core
Lead the sales floor to enhance customer experience and service through personalized coaching and team motivation.
Role type
Senior retail floor manager
Builds
Retail store operations and customer service experience
Domain
Retail / Fashion / Sneakers
Deliverable
product features
Required skills
Team leadership, KPI management, operational procedure enforcement, sales performance coaching, staff motivation, corrective action planning
Preferred skills
Proactive leadership, fashion and sneaker culture knowledge
Responsibilities
Conduct daily team briefings, monitor and drive KPIs (IV, TT, PM, omnichannel), ensure compliance with operational procedures (stock, cash registers, merchandising, store appearance), coach and develop team autonomy, improve individual and collective performance
