HÔTE - HÔTESSE D’ACCUEIL / CAISSE (H/F)
Core
Welcome customers at various points of contact in the retail store, process payments, and assist with returns and complaints to ensure customer satisfaction and loyalty.
Role type
retail cashier and customer service representative
Builds
customer service interactions and transaction processing for Intermarché stores
Domain
retail / grocery
Deliverable
product features
Required skills
customer greeting, payment processing, returns management, complaint handling, product knowledge, sales promotion, store procedures compliance
Responsibilities
greet customers at the store entrance and checkout, identify and inform customers about products and promotions, process transactions and verify item compliance, handle returns and customer complaints, link different store functions, propose services to simplify purchases