Child Care Advisor - Compliance
Core
Oversees a caseload of customers to ensure positive outcomes, manages case reporting, and enrolls eligible children into workforce services.
Role type
Compliance and case management advisor
Builds
Service delivery and enrollment strategies for workforce development programs
Domain
Social services / Workforce development
Deliverable
client delivery
Required skills
case management, reporting, enrollment, parental compliance enforcement, fraud detection, data entry, quality assurance support, provider coordination
Preferred skills
knowledge of community resources, cultural sensitivity, computer literacy (Word/Excel)
Responsibilities
Enroll categorically eligible children, explain parental rights and attendance responsibilities, track attendance and service utilization, refer suspected fraud, enter client data into systems, assist with quality assurance monitoring, coordinate relative providers