Finnish & Swedish Speaking Customer Support Specialist, Tieto Banktech (m/f/d)
Hybrid
Core
Provide high-quality customer support via phone for bank end-customers, handling inquiries such as card blocking and general assistance.
Role type
Customer Support Specialist
Builds
Banking as a service solutions for financial institutions
Domain
Financial Services / Banking
Deliverable
client delivery
Required skills
Finnish (fluent), Swedish (B2+), English, phone support, computer systems proficiency
Preferred skills
German language knowledge
Responsibilities
Receive incoming calls from individuals, stores, and bank personnel; register inquiries in systems; resolve issues and provide top-level service; build relationships with customers
Seniority
Individual Contributor