Retail Customer Service
On-site
Core
Deliver customer service, take bets, process transactions, and maintain shop standards in a betting shop environment.
Role type
Retail Customer Service Manager
Builds
Betting shop operations and customer relationships
Domain
Sports betting and gaming retail
Deliverable
product features
Required skills
Cash handling, customer service, problem-solving, target achievement, opening/closing procedures
Responsibilities
Deliver outstanding customer service, urge safer gambling, take bets on sports and events, process customer transactions, handle customer complaints, maintain high shop standards, open or close the shop