MES Tool Support Engineer (all gender)
Core
First point of contact (L1 support) for engineers regarding DELMIA and DELMIA Apriso, supporting users with tool usage, workflows, data entry, maintenance, validation, and data flow analysis between DELMIA, Apriso, and SAP.
Role type
L1 MES Tool Support Engineer
Builds
Supports day-to-day operations of manufacturing execution systems (MES) and production planning tools
Domain
Manufacturing / Industrial Engineering / MES
Required skills
DELMIA, DELMIA Apriso, SAP PP/QM, data analysis, data validation, MS Excel, manufacturing/production tools experience
Preferred skills
German language, experience with PLM/ERP systems
Technologies
DELMIA, DELMIA Apriso, SAP, MS Office
Responsibilities
Handle data entry, maintenance and validation in DELMIA and Apriso; analyse data flows between DELMIA, Apriso and SAP to identify and resolve issues; escalate complex cases to L2/L3 support
Seniority
Entry-level, hands-on IC