Parts Counterperson - Philpott Ford
Core
Provide exceptional service at the parts counter, assisting customers with inquiries, processing orders, and ensuring the seamless flow of parts to service technicians.
Role type
Parts Counterperson
Builds
Parts inventory and orders for customers and service technicians
Domain
Automotive dealership parts
Deliverable
product features
Required skills
Customer service, Parts knowledge, Inventory management, Order processing, Cash handling, Communication
Preferred skills
Luxury automotive brand experience, Jaguar Land Rover experience
Responsibilities
Assist customers with parts inquiries and advice, Process parts orders accurately, Maintain inventory levels, Handle phone inquiries, Reconcile stock discrepancies, Collaborate with service and sales departments
Seniority
Entry-level to Junior