Application Support (Senior)
Core
Ensure stability, availability, and performance of production applications through monitoring, troubleshooting, incident management, and deployment coordination.
Role type
Senior Application Support Engineer
Builds
Production application services for enterprise clients
Domain
Enterprise IT Operations / Cloud Infrastructure
Required skills
Java Application Servers (JBoss EAP), Kubernetes, OpenShift, RHEL Linux, API Gateway (Axway/Apigee), Observability (Dynatrace/Grafana/Prometheus/ELK/Jaeger), CI/CD (GitLab/Jenkins/ArgoCD/Nexus), Infrastructure as Code (Ansible/Terraform), SQL (SQL Server/PostgreSQL), ITIL, DevOps
Preferred skills
Multicultural environment experience, International travel readiness
Technologies
JBoss EAP, OpenShift, Kubernetes, Axway, Apigee, Dynatrace, Grafana, Prometheus, ELK, Jaeger, GitLab, Jenkins, ArgoCD, Nexus, Ansible, Terraform, SQL Server, PostgreSQL
Responsibilities
Monitor and troubleshoot production incidents, manage deployments and change requests, perform root cause analysis, implement observability solutions, maintain technical documentation, participate in on-call rotations
Seniority
Senior, hands-on IC