Panel Support Specialist (Data Management Chinese Speaker)
Core
Manage and enhance the experience of panel members participating in Media Measurement projects through database management, content creation, and engagement strategies.
Role type
Panel Communication Specialist (Data Management)
Builds
Panel member engagement strategies, content (newsletters, bulletins, portal updates), and maintained panel databases.
Domain
Market Research / Consumer Intelligence
Deliverable
product features
Required skills
English (excellent written/verbal), Content creation, Copywriting, Project management, Customer service, Database maintenance, Cross-functional collaboration
Preferred skills
Market research familiarity, Consumer panels experience, Zendesk, Creative writing
Technologies
Zendesk, Web member portal
Responsibilities
Develop recruitment strategies to diversify panel sources, address member queries via email/channels, write and edit content for newsletters and portals, manage content calendars, maintain panel database quality, collaborate with market research and data teams.
Seniority
Individual Contributor
