Department Manager - Warringah Mall
Core
Drive sales and profit goals while delivering a great customer experience for H&M in-store.
Role type
Department Manager (Retail)
Builds
In-store sales performance and team capability
Domain
Retail / Fashion
Deliverable
product features
Required skills
Sales analysis, team leadership, performance management, commercial planning, delegation, customer experience management
Preferred skills
Coaching, talent development, commercial mindset, inclusive leadership
Technologies
Customer Experience Tool, Commercial Handbook
Responsibilities
Analyze and follow up Sales & Profit KPIs, drive the Hello Member program, ensure H&M standards compliance, evaluate and manage team performance, support talent pipeline development, implement the Commercial Handbook with the Visual Team
Seniority
Mid-level manager, hands-on leadership