Customer Service Rep (01423) - 2400 Brownsboro rd
Core
Handle customer interactions via phone, process orders and payments, and resolve issues in a fast-paced retail environment.
Role type
Customer Service Representative
Builds
Customer satisfaction and operational efficiency
Domain
Retail / Customer Support
Deliverable
product features
Required skills
Active listening, cash handling, multitasking, problem-solving, empathy, organization, clear communication, adaptability
Preferred skills
Previous customer service experience
Responsibilities
Answer incoming phone calls and take customer orders, Process cash and credit card transactions, Resolve customer issues promptly, Maintain a clean and organized work environment, Collaborate with team members during peak periods, Handle items weighing up to 25 lbs
Seniority
Entry-level / Individual Contributor