Staff Software Engineer
Core
Lead the design, development, and delivery of complex, high-impact internal Go-To-Market applications and Sales CRM systems for Sales, Deal Desk, Legal, and Procurement workflows.
Role type
Staff Software Engineer (IC4)
Builds
Internal Go-To-Market applications and Sales CRM platforms
Domain
Enterprise Software / SaaS
Deliverable
production ML models
Required skills
Backend systems design, REST/GraphQL APIs, Event-driven microservices (Kafka), ServiceNow platform integration, Modern component frameworks, AI coding tools, Agentic workflows, LLM integration, RAG, Knowledge graphs, MCP, Prompt engineering
Preferred skills
Billing/contracts/commercial systems experience, NoSQL data modeling (Cosmos DB), ServiceNow Platform certification
Technologies
Kafka, ServiceNow, REST, GraphQL, Microservices, LLMs, RAG, Knowledge Graphs, MCP
Responsibilities
Own backend services end-to-end including APIs and event-driven microservices; Build and integrate microservices with ServiceNow platform applications; Set technical direction for complex subsystems; Provide L3 support for internal business-critical systems; Mentor other engineers and serve as a technical resource; Apply AI coding tools and agentic workflows day-to-day
Seniority
Staff, hands-on IC with mentorship
