H&M Department Manager - College Mall
Core
Lead a department team to drive sales, optimize operational and visual experience, and ensure excellent customer service in a retail store.
Role type
Department Manager (Retail)
Builds
Retail store operations, visual merchandising, and customer sales experience
Domain
Retail / Fashion
Deliverable
product features
Required skills
Team leadership, sales analysis, budget management, visual merchandising, recruitment, performance management, operational planning
Preferred skills
Fashion trend awareness, data analysis, stakeholder communication
Technologies
Instore Care App, Click & Collect, Smart Store
Responsibilities
Manage department team including recruitment, scheduling, and performance evaluations; Analyze sales data and create plans to optimize results and profits; Ensure visual merchandising standards and stock levels; Oversee daily store operations including opening/closing and fitting room routines; Drive customer loyalty initiatives and sustainability programs.
Seniority
Mid-level, hands-on IC