HÔTE D’ACCUEIL / CAISSE (H/F)
Core
Greeting customers at various points of contact in the retail store (in-person, checkout, phone) and managing the overall customer reception experience.
Role type
retail customer service agent (checkout)
Builds
simplified and adapted purchasing experiences for customers
Domain
retail / grocery
Deliverable
product features
Required skills
customer greeting, cash handling, returns processing, complaint handling, order verification
Preferred skills
strong interpersonal skills, reactivity, prioritization
Responsibilities
Greet customers at the store entrance, checkout, and phone lines; propose services to simplify purchases; manage returns and complaints; verify product compliance and process final payments; adhere to cash register procedures.