HÔTE D'ACCUEIL / CAISSE SERVICE CLIENT (H/F)
Core
Greeting customers at various points of contact within the retail store, including in-store reception, checkout, and phone reception, while proposing services to simplify purchases.
Role type
Retail customer service agent (checkout/reception)
Builds
Customer service interactions and transaction processing for retail customers
Domain
Retail / Consumer goods
Deliverable
product features
Required skills
Customer greeting, transaction processing, returns management, complaint handling, inventory verification, cash handling
Preferred skills
Strong interpersonal skills, reactivity, prioritization, retail passion, team sense
Responsibilities
Greet customers at the point of sale, process payments and verify item compliance, manage returns and customer complaints, handle click and collect orders
Seniority
Entry-level, individual contributor
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