Assistant Manager, Business Enablement
Core
Establish Business Enablement as a hands-on operational improvement capability to redesign processes and implement AI/automation solutions for Grab's platform partners and business teams.
Role type
Assistant Manager, Business Enablement (Operations Improvement)
Builds
Operating models, AI/automation solutions, standard operating procedures, and performance measures for platform services.
Domain
Superapp operations, AI transformation, process optimization
Deliverable
production ML models
Required skills
Operational workflow diagnosis, process redesign, AI/automation implementation, stakeholder influence, data analysis, change management
Preferred skills
SQL, business intelligence, scripting, Lean, PMP
Technologies
AI, automation tools, dashboards
Responsibilities
Diagnose operational problems through workflow observation and data analysis; shape and deliver the operations AI and automation roadmap; build simple AI or automation solutions; partner with business teams to turn ideas into processes; create process maps and training materials; measure improvement benefits in productivity and cost.
Seniority
Manager, hands-on IC
