Front Office Welcomer (Porter)
Core
Provide initial welcome and farewell to guests, assist with luggage and vehicles, and handle guest requests at a luxury hotel front office.
Role type
Front Office Welcomer (Porter)
Builds
Guest arrival/departure experience and vehicle management services
Domain
Hospitality / Luxury Hotel
Deliverable
physical/clinical work
Required skills
Luggage handling, vehicle parking and retrieval, guest direction assistance, security of luggage and vehicles, communication, interpersonal skills, rapport building, calmness under pressure, versatility, initiative
Preferred skills
Driver's licence, passion for hospitality, professionalism
Technologies
None stated
Responsibilities
Offer warm welcome and farewell to guests, attend to guest requests quickly, park and retrieve guest vehicles, deliver and collect guest luggage, assist with directions and enquiries, ensure security for luggage and vehicles
Seniority
Entry-level, hands-on IC