Senior Technical Writer
Core
Develop, deliver, and maintain Field Service documentation for medical device systems, including installation, maintenance, troubleshooting, and repair procedures.
Role type
Senior Technical Writer (Medical Devices)
Builds
Field Service procedures and technical documentation for medical hardware systems
Domain
Medical devices / Hardware engineering
Required skills
Technical writing for complex hardware, DITA XML (Oxygen XML Editor), Adobe tools (Acrobat, Illustrator, InDesign, Photoshop), independent information extraction, lab/field demonstration analysis, mentoring, project management
Preferred skills
Field service documentation experience, customer-facing documentation experience
Technologies
DITA XML, Oxygen XML Editor, JIRA, Adobe Acrobat, Adobe Illustrator, Adobe InDesign, Adobe Photoshop
Responsibilities
Write and edit Field Service procedures for medical device systems; Investigate and extract technical requirements via systems review and lab demonstrations; Establish and maintain documentation standards and style guidelines; Mentor junior writers and contractors; Collaborate with product, engineering, and field service teams; Evaluate and recommend process improvements and tooling enhancements
Seniority
Senior, hands-on IC
