REF114696C-Group Manager - Operations (Royalty Reporting)-Mumbai (Vikhroli)- WFO Only- US/UK shift
Core
Manage royalty calculation, validation, reporting, and payment processes for clients.
Role type
Group Manager - Operations (Royalty Reporting)
Builds
Royalty statements and payment processes
Domain
Finance / Royalty Management
Deliverable
dashboards & analysis
Required skills
Royalty calculation, Financial reporting, Team leadership, Stakeholder management, Process improvement, SLA management, Audit support, Discrepancy analysis, KPI monitoring, Compliance management
Preferred skills
B Com/Mcom/MBA or Finance related field
Responsibilities
Manage royalty calculation, validation, reporting, and payment processes; Lead and manage the operations team including workload allocation and performance; Coordinate with clients and internal stakeholders to resolve queries; Drive process improvements and automation; Monitor KPIs, SLA performance, quality, and operational risks; Ensure compliance with client policies and internal controls; Prepare operational and performance reports; Manage escalations and support audits.