Air Import Agent
Core
Manage the end-to-end air import process, ensuring timely freight movement, accurate data entry, and customs documentation for international shipments.
Role type
Air Import Agent
Builds
Air import shipments for international customers
Domain
Global logistics and air freight
Required skills
Air import process management, Data entry, Freight tracking, Customs documentation, Client communication, Supplier coordination, Regulatory compliance, Process improvement, KPI monitoring, Overseas communication
Preferred skills
Air documentation knowledge, IATA certification
Technologies
Operating systems, Excel, Word, PowerPoint
Responsibilities
Ensure smooth and timely freight process flow, Track and trace Air Import files, Ensure timely delivery of freight to customers, Ensure documents are timely sent for customs purposes, Ensure accurate and timely client billing, Interact with customers to arrange international shipments, Maintain relationships with suppliers (airlines, trucking companies), Meet compliance with internal and external regulations, Understand and improve department process flow, Meet KPI standards, Handle overseas communications and requests