Cafe & Specialty Food Lead - Eataly West Palm
Core
Supervising and running day-to-day operations of quick service counters (coffee, pastries, pizza, grab-and-go) within Eataly's marketplaces to ensure smooth operations and high hospitality standards.
Role type
Lead, Quick Service Restaurant (QSR) operations
Builds
Coffee, pastries, pizza, paninis, and grab-and-go meal options for guests
Domain
Food service / Italian cuisine
Deliverable
product features
Required skills
Supervision and team leadership, inventory management, cash handling and accounting, guest relations and incident resolution, food safety and sanitation compliance, equipment operation (espresso machines, blenders), knowledge of coffee production and Italian cuisine
Preferred skills
Post-secondary degree, knowledge of Italian cuisine and beverages
Responsibilities
Supervise QSR Sales Associates and Baristas, train and mentor team members, purchase supplies and equipment, monitor inventory and distribute supplies, manage transactions and ensure accurate accounting, record shift notes and assist with scheduling, ensure compliance with quality and health standards, resolve guest incidents
Seniority
Lead, hands-on IC
