Quality Manager
Core
Ensure adherence to quality systems and accreditation statuses for laboratories, driving a culture of outstanding quality to exceed customer requirements.
Role type
Quality Manager (Laboratory Operations)
Builds
Accredited laboratory services for customers across multiple industries
Domain
Life Sciences / Laboratory Testing / Quality Assurance
Required skills
ISO 17025 knowledge, UKAS accreditation experience, auditing skills, root cause analysis, document control, equipment calibration management, internal/external audit facilitation, non-conformance investigation, quality control monitoring, staff training, KPI reporting
Preferred skills
Degree in chemistry/microbiology, change management, people management, analytical reporting
Technologies
ISO 17025, UKAS, document control systems, calibration tools, KPI reporting tools
Responsibilities
Maintain ISO 17025 and other accreditations; lead internal audit programs; investigate non-conformities and customer complaints; monitor quality control checks (AQC, DPC); coordinate equipment calibration; train laboratory staff; report quality metrics and KPIs to management.
Seniority
Mid-Senior, hands-on IC