Roller Skater Supervisor
Core
Supervise and lead a team of roller skaters providing food and beverage service in a high-energy, entertainment-driven resort environment.
Role type
Team lead roller waiter supervisor
Builds
Food and beverage service experiences for resort guests
Domain
Hospitality / Lifestyle resort F&B
Deliverable
product features
Required skills
Team leadership, guest service management, operational oversight, safety compliance, training and coaching, inventory control, menu knowledge, upselling, shift management
Preferred skills
Prior supervisory experience, experience in entertainment-driven concepts, experience in poolside or beach club settings
Technologies
ISO Integrated Management Systems (9001, 14001, 22000, 10002), HACCP
Responsibilities
Supervise daily operations of the Roller Waiter team, coach and train staff on service standards and safety, handle guest feedback and service recovery, oversee opening and closing procedures, monitor safety compliance and floor conditions, prepare shift reports and manage handovers
Seniority
Mid-level supervisor, hands-on IC