Staff Inbound Product Manager
Core
Build ServiceNow's Accounts Receivable Operations (ARO) product from scratch to become a $100M business using AI to accelerate collections and resolve disputes for enterprises.
Role type
Staff Inbound Product Manager (new product creation)
Builds
AI-powered Accounts Receivable Operations product and workflows
Domain
Enterprise software / Finance Operations / AI
Deliverable
production ML models (via careerplan.io/jobs/744000153660649-staff-inbound-product-manager-at-servicenow)
Required skills
Enterprise product management, Accounts Receivable domain expertise, AI integration strategy, ERP system understanding, Customer discovery, Roadmap definition, Stakeholder influence
Preferred skills
Collections/dispute management experience, Invoice-to-cash process knowledge, Coaching/mentoring
Technologies
AI platforms, ERP systems
Responsibilities
Own product strategy and roadmap for ARO, Partner with finance leaders to identify collection opportunities, Define AI-native capabilities for autonomous task resolution, Translate complex finance workflows into product requirements, Guide engineering and design teams, Validate solutions with early customers, Measure product success via customer outcomes, Coach other product managers
Seniority
Staff, hands-on IC with mentorship
