Specialist, AP Solution Support
Core
Execute operational tasks in a high-volume Procure-to-Pay environment, focusing on invoice processing, payment execution, and exception handling to maintain service continuity.
Role type
Specialist, AP Solution Support (Finance Operations)
Builds
Invoice processing, payment execution, vendor issue resolution, and exception handling workflows
Domain
Finance Operations / Shared Services / Procure-to-Pay
Required skills
Invoice processing, payment execution, exception handling, ERP system navigation, SLA monitoring, escalation management, process adherence, stakeholder communication, risk governance
Preferred skills
Automation support, analytics exposure, process improvement initiatives, transformation support
Technologies
SAP, Ariba, VIM, OCR platforms, Concur
Responsibilities
Execute standard AP operational activities including invoice processing and payment execution; Handle exception cases and escalate complex issues; Monitor daily KPIs, backlog status, and SLA adherence; Support stabilization efforts during migrations or process changes; Ensure adherence to internal controls and compliance requirements; Collaborate with local finance teams and stakeholders to resolve queries.
Seniority
Specialist, operational execution