Night Auditor
Core
Ensure guest safety and registration compliance, manage night audit procedures, and oversee operational tasks during off-peak hours.
Role type
Night Auditor
Builds
Guest registration forms, shift checklists, and daily operational reports
Domain
Hospitality / Hotel Operations
Required skills
Guest registration compliance, night audit procedures, shift management, guest relations, problem solving, H&S regulations awareness, First aid training, food hygiene certification
Preferred skills
NVQ in hospitality, O'Level/GCSE
Technologies
PMS systems, shift checklists
Responsibilities
Fill out Guest Registration Forms to comply with Prevention of Terrorism Act, ensure guest safety and security, follow night audit procedure, complete shift checklists (corridor checks, newspaper delivery, breakfast lists), handle guest complaints, organize customer welcome and care
Seniority
Entry-level to Junior, hands-on IC