Customer Service Rep ( 02950)-320 South Elm Street
Core
Provide exceptional support to customers by resolving inquiries, complaints, and orders via phone, email, chat, and other channels.
Role type
Customer Service Representative
Builds
Customer satisfaction and resolution for a Domino's franchise
Domain
Food service / Retail
Deliverable
client delivery
Required skills
Active listening, empathy, problem-solving, multitasking, CRM proficiency, time management
Responsibilities
Respond to customer inquiries via phone, email, and chat; Resolve customer issues and complaints; Process customer orders and transactions; Maintain accurate customer records; Follow up to ensure satisfaction; Escalate complex issues to management.