Logistics Coordinator
Core
Identify and understand customer transportation needs; receive, book, and schedule transportation orders to ensure timely and accurate movement of freight and information.
Role type
Logistics Coordinator
Builds
Freight dispatch and shipment information updates for customer supply chains
Domain
Logistics and Supply Chain
Required skills
Documentation processing, Operating system data entry, Freight dispatch, Multi-channel communication, Invoicing execution, Vendor relationship management, Compliance monitoring, KPI tracking, Process improvement, Problem escalation
Preferred skills
Bachelor's degree in Business/Supply Chain/Logistics, 1 year of customer service experience
Technologies
Microsoft Office (Outlook, Excel, Word, PowerPoint)
Responsibilities
Prepare and process transportation documentation (air waybills, customs documents); Update shipment information in operating systems; Execute invoicing based on customer SOPs and tariffs; Maintain compliance with internal policies and government regulations; Communicate with customers, vendors, and internal networks via email, phone, and instant message; Monitor performance reports to identify development opportunities; Escalate problems or decisions to management when necessary.