RECEPTIONNISTE (H/F/X)
Core
Front desk operations and guest relations for a hotel, handling check-ins/outs, billing, and guest inquiries.
Role type
Receptionist
Builds
Guest check-in/out processes, billing records, and guest satisfaction
Domain
Hospitality / Hotel
Deliverable
product features
Required skills
Guest relations, billing management, cash handling, policy enforcement, conflict resolution, phone management, lobby maintenance
Preferred skills
Prior reception or customer service experience, stress management, professional appearance
Technologies
PMS (implied by 'clôture en informatique'), telephone system