Director - Retail Project Management (Enterprise)
Core
Lead enterprise retail project delivery for high-profile clients, managing full lifecycle from procurement to execution while supervising global teams.
Role type
Senior IC Director (Retail Project Management)
Builds
Large-scale retail projects and programs for financial and professional services sector clients
Domain
Real Estate + Retail + Project Management
Required skills
Client expectation management, full project lifecycle delivery, global team supervision, contract procurement and negotiation, financial performance management, risk mitigation, business development, cross-functional partnership, KPI/SLA achievement
Preferred skills
Retail project delivery experience, financial services sector client experience, LEED AP/PMP/CCM certifications, C-Suite communication, performance management
Technologies
Microsoft Office (Word, Excel, Outlook)
Responsibilities
Manage client expectations on resourcing and performance; Direct all phases of delivery including procurement and execution; Provide formal supervision to direct reports across Canada, US, and EMEA; Ensure contract compliance and closeouts; Develop new business growth; Identify complex risks and develop mitigation plans; Lead resolution of unusual business problems; Partner with Account Alliance and Facility Management teams; Ensure achievement of account KPIs and SLAs
Seniority
Director, hands-on leadership with strategic oversight
