General Helper – Lead Hand, Starbucks, Retail Food Services-Full-Time, 1-Year Contract, Maternity Coverage Possibility of extension up to 6 months
Core
Lead Hand supporting daily operations, customer service, and team guidance at a Starbucks location.
Role type
Lead Hand (Supervisory IC)
Builds
Coffee, beverages, food, and related products for customers
Domain
Retail Food Services / Hospitality
Deliverable
product features
Required skills
leadership, customer service, inventory management, food safety compliance, waste control, operational inspections, FIFO practices
Preferred skills
previous supervisory experience, ordering knowledge, shrinkage management
Technologies
None
Responsibilities
Provide direction and support to team members during shifts, prepare coffee and food products, monitor inventory levels and waste, conduct internal inspections for food safety and cleanliness, resolve customer concerns, maintain compliance with Starbucks and Sodexo standards
Seniority
Lead Hand (Supervisory level)
