[IT Delivery Center] Senior Information Security Analyst
Core
Manage the delivery of Security Services to internal service consumers, acting as the Single Point of Contact (SPOC) to ensure service health, compliance, and customer satisfaction. (via careerplan.io/jobs/744000153432389-it-delivery-center-senior-information-security-analyst-at-eurofins)
Role type
Senior Information Security Analyst (Service Delivery Management)
Builds
Security Operations services, onboarding programs, and compliance metrics for internal zones and laboratories.
Domain
Life Sciences / Security Operations / IT Service Management
Required skills
IT service delivery management, security service onboarding, SLA/KPI reporting, stakeholder management, security compliance assessment, process improvement, incident review coordination, documentation management, cloud security familiarity, security framework knowledge
Preferred skills
ITIL Foundation, CompTIA Security+, CISM
Technologies
ITSM tools, Security Toolset, AWS, Azure, GCP, ISO 27001, GDPR, HIPAA
Responsibilities
Run Service Delivery and ITSM processes, manage Security Services onboarding for Zones and non-integrated ELEs, conduct Monthly Security Service Review sessions, report SLA and KPI metrics, coordinate work with security partners, prepare reports for stakeholders, ensure security documentation is updated, support IT Directors and Security Managers, organize Service Delivery sessions including incident reviews, act as escalation point for unresponsive service consumers.
Seniority
Senior, hands-on IC
