Customer Operations Agent - Deutschsprachig
Based in Kosovo
Core
First point of contact guiding customers from order completion to vehicle handover and ensuring smooth delivery.
Role type
Customer Operations Agent
Builds
Vehicle delivery process for private customers
Domain
Automotive retail / Used car sales
Deliverable
client delivery
Required skills
Fluent German (written and spoken), Google Workspace proficiency, structured work style, solution-oriented approach
Preferred skills
Prior experience in private customer service, English language skills
Responsibilities
Research order status with cross-departmental colleagues, manage task overview and team priorities, assist customers from order to handover
