Customer Service Representative 7270
Core
Handle customer inquiries, process orders, manage payments, and resolve service issues in a fast-paced restaurant environment.
Role type
Front-line customer service representative
Builds
Food orders and customer accounts
Domain
QSR (Quick Service Restaurant)
Deliverable
product features
Required skills
Cash management, customer communication, problem resolution, account maintenance, food preparation
Preferred skills
Positive personality, energetic voice, attention to detail, willingness to learn
Technologies
POS systems, payment terminals
Responsibilities
Answer product and service questions, open and maintain customer accounts, prepare and package food products, collect payment and hand out orders, resolve product or service issues, maintain financial accounts
Seniority
Entry-level, hourly associate