Assistant Spa Manager - The Wickaninnish Inn
Core
Oversee daily operations of a luxury spa, manage staff, control budgets, and ensure high-standard guest service in a Relais & Châteaux property.
Role type
Assistant Spa Manager
Builds
Guest experiences, spa treatments, retail programs, and operational efficiency
Domain
Hospitality / Luxury Wellness
Required skills
Staff leadership, budget management, HR administration, inventory control, conflict resolution, shift management, financial statement analysis, retail sales oversight
Preferred skills
SpaSoft and Maestro systems proficiency, Microsoft Excel, massage therapy background
Responsibilities
Lead the spa leadership team, manage staff scheduling and performance reviews, control departmental budget and inventory, handle guest complaints, maintain facility cleanliness, cover treatments and reception, implement new software and SOPs
Seniority
Mid-level, hands-on management