H&M Responsable de département (Assistant.e gérant.e)
Core
Support revenue and profit goals for the department by creating plans to deliver the best customer experience, manage team development, and ensure operational excellence.
Role type
Department Manager (Assistant Store Manager)
Builds
Retail department operations and customer experience
Domain
Retail / Fashion
Deliverable
product features
Required skills
Revenue analysis, team management, visual merchandising, inventory management, loss prevention, performance coaching, operational execution
Preferred skills
Succession planning, stakeholder communication, adaptability
Technologies
Basic computer skills (navigation, data entry)
Responsibilities
Analyze and track KPIs for revenue and profit; manage team recruitment, training, and performance; ensure compliance with H&M standards and local laws; execute operational routines including stock handling and pricing; prevent losses and ensure safety; provide information on allocations and replenishments.
Seniority
Mid-level, hands-on management