Estagiário(a) de Customer Support
Core
Provide support to the commercial Customer Support area, handling customer service, internal/external follow-ups, and interfacing with Supply Chain and Finance.
Role type
Junior Customer Support Assistant
Builds
Customer support processes and sales order conversion
Domain
Logistics / Supply Chain
Deliverable
dashboards & analysis
Required skills
Customer service, SAP, Microsoft Office, Portuguese (native), English (basic)
Responsibilities
Handle customer inquiries and follow-ups, manage reports and client portal queries, assist in converting quotes to sales orders, monitor monthly contracts.