Customer Service Representative (5:00 am - 1:30 pm)
On-site · United StatesNo visa sponsorship
Core
Answer inbound calls to help customers solve roadside problems like jump starts, lockouts, and towing requests.
Role type
Customer Service Representative (Roadside Assistance)
Builds
Emergency roadside assistance services for stranded drivers
Domain
Automotive / Roadside Assistance
Deliverable
client delivery
Required skills
empathetic communication, data entry, script adherence, issue escalation, confidentiality, computer proficiency
Preferred skills
French or Spanish language skills, automotive industry experience
Responsibilities
Answer inbound calls, gather and enter customer/vehicle data, follow workflows, communicate next steps, escalate issues, maintain confidentiality
Seniority
Entry Level