Banquets Supervisor
Core
Oversees planning and execution of meetings and special events, ensuring seamless operations and high guest satisfaction.
Role type
Banquets Supervisor
Builds
Meetings and special events
Domain
Hospitality / Food and Beverage
Required skills
Event management, Budget management, Guest relations, Team leadership, Quality control, Complaint handling
Preferred skills
College degree, 5 years in events or food and beverage, Computer skills
Responsibilities
Conduct daily walk-throughs of banquet floors, Execute group event BEOs and runs, Interact with guests to obtain feedback and handle complaints, Conduct pre-shift meetings with service teams, Empower employees to provide excellent customer service, Ensure employees understand expectations and parameters
Seniority
Mid-level, hands-on IC
